Returns are handled by our various suppliers, who drop-ship branded merchandise to you on our behalf. If you have to return your package, you will need to do so at your own expense to the address that appears on the boxes’ shipping labels. We may or may not issue a refund, depending on the nature of the problem. By using this service you implicitly accept any reasonable risks associated with supply-chain logistics. These may include customs fees, delays, and (only rarely) lost or mishandled packages. We appreciate your patience as we make every effort to deliver our goods in an expedient and timely fashion.